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Tuesday, November 2, 2010

CALL CENTER WORK

The survey makes comparison the trend of “CALL CENTER WORK” between September 2009 until August 2010. It is extremely clear that the trend of  “CALL CENTER WORK” shows  49,500 at September 2009 and it stayed constant at that level for 2 months by the following month; October 2009. “CALL CENTER WORK” markedly moved up to 60,500 by November 2009 and extremely it reduced to 40,500 by the end of the year 2009. “CALL CENTER WORK” maintained same level until the opening year of 2010; January 2010.

The trend of “CALL CENTER WORK” remained steady at 49,500 for four months by February, march, april, and may 2010 respectively. There was an icrease to the high level at 60,500, it remained steady at that point for two months by june and july 2010 respectively. There was a dramatic increase to 74,00 by August 2010.

From data which are shown above we canclude that the trend of  “CALL CENTER WORK” get its highest trend at 74,000 while its dropped trend at point 40,500. We can calculate that the overall of “CALL CENTER WORK” global trend would be 135,000. and for local trend shows 49,500.

NEW CALL CENTER

According to the survey which shows the trend of people who looked for “NEW CALL CENTER” between September 2009 until August 2010 that “NEW CALL CENTER”got searching by people at 3,600 by September 2009, and excellence for next month (November 2009) the trend of “NEW CALL CENTER”did not changed to other level. It, furthermore, when the trend of “NEW CALL CENTER” entered the end of the year 2009, stay stable at that point ( 3,600)

Unfortunately the instead of getting increase at the opening year of 2010, the trend of “NEW CALL CENTER” moved down to 2,900, but it got a sharp boom ( a dramatic rise) to 4,400 and it levelled out at that point for 2 month by February 2010 and March 2010. there was an fluctuation between April and May 2010 at 3,600 until 4,400.

By june 2010 the trend of “NEW CALL CENTER” moved up to 5,400 and it remained stable at that point for three months until it close to the last month of survey, these are; june, july,and August 2010.

From this information we can conclude and make fiercly decision that the trend of“NEW CALL CENTER” gets its higest trend at 5,400 and its lowest trend stand at 2,900. For the overall monthly trend it shows; 6,600 ( for global trend/ arround the world) and 4,400 for local month trend ( in USA )